PRIVACY

Cancellation Policy

Cancellation of The Tour By Client

If the Client is willing to amend or cancel his/her booking because of personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client. All cancellations are to be communicated in written and advance amount is nonrefundable, besides the forfeiture of the deposit amount of the tour.
If you wish to cancel your tour, you must intimate the Company as follows provided that such intimation should be given on a working day within working hours: By email to travioinfo@gmail.com followed by a written communication to our Registered Office listed below OR In writing on working days within working hours at the Registered Office

Amendment Policy

1 Prepone /postpone travel dates, request only before D-15 days (15 days prior to travel Date)
2 Prepone/postpone travel dates charges before D-15 days (before15 days prior to travel date) INR 5000 + cost of nonrefundable component (if any)
3 In case of amendment (Increase or decrease in number of pax/change in hotel/ etc Cost of nonrefundable component + increase in cost (if any)
4 Incase travel date is not finalized and booking amount taken customer needs to inform the same at least 21 days before Travel Date.
Please note:
A cancellation charge will apply to all reservations. 30 days or more before departure: 10% cancellation fee. 29 to 7 days before departure: 25% cancellation fee. Within 7 days of departure: No refund. Refunds will be processed to the original payment account within 7 days of cancellation. Please note that transaction charges from the bank/payment gateway are non-refundable.
Call Us : 7356390096 /9495822419 / 04894 242919
E-mail : travioinfo@gmail.com/ Timing : 9:00 AM To 8:00 PM (IST) :

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